| Curious to see how Metrix's Mobile Techlink stacks up to Aberdeen's recommendations? We thought you would be - so we put together the chart below, which outlines a few of Mobile Techlink's strengths. To learn more about Mobile Techlink, request a demo today. |
| Aberdeen Recommends* |
Metrix Mobile Techlink Provides |
Mobile inventory management solutions should enable technicians to enter part numbers into the system or integrate with bar-code scanners on the device for faster and more accurate data capture. (pgs. 20-21)
By increasing visibility into the flow of parts among central, field and truck stocking locations, enterprises can better control stocking levels, reduce shrinkage rates, and streamline the transfer of parts from the warehouse to the field. (pg. 21)
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Mobile Techlink addresses parts AND people in the service chain. Field service users are empowered with features and there are a variety of options to extend and customize the application.
Users can track serialized part inventories and have full visibility to repair depot inventory. In addition, they can create unique data values, such as a temporary serial number, on-the-fly. |
Mobile solutions should provide store and forward capability for data capture in out-of-coverage situations. (pg. 25, pg. 29)
Mobile solutions should provide access to files and data when working in areas outside of wireless coverage. (pg. 25 and pg. 29) |
Mobile Techlink’s store-and-forward (SmartOffline) capabilities increases productivity and customer satisfaction by enabling continuous work in disconnected modes. |
| Maximum value comes from mobile solutions that address BOTH dispatch centric and asset centric organizations. (pgs. 17-18) |
Metrix Mobile Techlink addresses BOTH dispatch centric and asset centric organizations. |
*These statements were taken directly from the Aberdeen Group’s 2005 report titled “The Mobile Field Service Solution Selection Report”. Please note that page numbers refer to the actual document page numbers and not the PDF page number.
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